“You is Smart, You is Kind, You is Important” – Kathryn Stockett, The Help Early on, when I first started this site I wrote a post on the importance of making clients, co-workers and employees feel valued. As I wrote in that piece, there’s actually quite a lot of research to support the idea that making people – whether their customers or employees, feel that they matter ultimately leads to higher customer loyalty and employee retention. The feedback I received from the post was very positive. Many readers responded by saying

The Confidence Gap Evidence shows that women are less self-assured than men; and that to succeed, confidence matters as much as competence. Heres why, and what to do about it. I’ll warn you this is a long form read, but I must say, it’s truly fascinating! One of the key points: women have long misunderstood a crucial component in success. It’s not enough to keep your head down and plug away. Having talent doesn’t just mean being competent. Confidence must be part of your talent. But here’s the thing, confidence

How Olympians Stay Motivated What distinguishes successful athletes? “Some of the most successful athletes aren’t necessarily the strongest or fastest, but simply the ones who are best at staying motivated.” And how do they do that? Maintaining a positive outlook, embracing the process, and perseverance. 

“Looking for Happiness? Then Make a Goal. Not a Wish” I have to confess that over the years I’ve made all kinds of personal and professional improvement resolutions. I’ve said countless times that “I’m really going to get in better shape,” and that “I’d like to learn another language.”  I’ve announced repeatedly that, “this year I’m going to visit my close friend living overseas” or that “I’d like to start a business.” No doubt, in a moment of delusion I’ve even said as part of a new health and fitness

10 Things Happy People Don’t Believe So you want to be happy? Happiness is a choice that only happy people make. Here are the 10 delusions happy people don’t subscribe to. The biggest take-away here? Happiness is a choice. Choose it. Everyday.

I’m sure you’ve been there. Maybe it was during the course of conversation at a “book club” meeting, or in the midst of the coffee klatch after morning “drop-off”, or perhaps it was over a glass of wine at a dinner party. The conversation starts off congenially, you chat about one another’s families and interests and then the discussion meanders, eventually landing on a friend’s lament that she’d really like to make a change in her life. And by change I don’t mean a change in her brand of toothpaste.

What Drives Success? Culture pushes some groups to achieve. We can learn from them. Super interesting read! Does any of this ring true for you?

How often have you heard someone say; when applying to college we should go to the most prestigious school we can. When interviewing for a job we should work for the biggest name company with the most influence, and when playing a sport we should aim to play for the top team in the best league. The thinking being that if we want to be the best then we need to surround ourselves with the best. Seems logical doesn’t it? After all we know that being in an environment with

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